Over 18 million users are now using the eGov Super App, a platform that integrates key government services into a single digital platform, making it easier for Filipinos to access essential services. This marks a 28.6 percent increase compared to 14 million users in July this year, the Department of Information and Communications Technology (DICT) reported yesterday.
Following the grand launch of the eGov app last July, DICT Undersecretary for e-Government David Almirol Jr. said in an interview on PTV’s Bagong Pilipinas Ngayon, that the platform averages 80,000 to 100,000 downloads per day. With this trend, he predicted that eGov app users could reach 30 to 40 million by 2026.
Among the eGov Super App’s most widely used features are the digital national ID, which can be used for PhilHealth transactions, online banking applications, and various national government services such as securing a driver’s license, permits, and other official documents.
Almirol said that currently, more than 200 million transactions have been carried out using digital IDs. The DICT emphasized that the system does not store personal data but instead connects users directly to government agencies. This was modeled after Singapore’s unified government transaction system.
The agency is also working with the Land Transportation Office (LTO) and the Metropolitan Manila Development Authority (MMDA) to link the app with the No Contact Apprehension Program, allowing motorists to check and settle traffic violations through the platform.
Other new features include TESDA e-Certificate; CHED Transcript Verification; ARTA e-Complaint System; and the BIR ePIN Number.
Users can now view their ePIN numbers directly in the app; integrated e-Wallet and OFW Card, which enables users to access their e-wallet, national ID, and OFW card in one place, and eLGU Services
Almirol said that 935 local government units are now onboard, allowing citizens to apply for documents such as marriage certificates and fire safety clearances through the app.
PH in forefront of anti-scams campaign
In a related development, the Philippines has been placed firmly on the global map in the fight against scams and cyber fraud after Scam Watch Pilipinas unveiled the Philippine Anti-Scam Quad Model at the Global Anti-Scam Summit Asia in Singapore.
The landmark presentation showed how a citizen-powered and low-cost framework developed in the Philippines is gaining recognition worldwide as a practical and scalable solution to online fraud.
The Philippine Anti-Scam Quad Model is a first-of-its-kind framework that combines behavioral change campaigns, volunteer-driven community action, multi-sector collaboration, and technology-enabled reporting.
It empowers citizens through the 1326 national anti-scam hotline operated by the Cybercrime Investigation and Coordinating Center (CICC), the eGovPH app’s eReport tool, Scam Vault PH, and the Whoscall app powered by Gogolook.
According to Jocel de Guzman, co-founder of Scam Watch Pilipinas this holistic approach equips communities to defend themselves against scams while enabling government and institutions to respond swiftly with intelligence-driven action.
The Global Anti-Scam Alliance (GASA), organizer of the summit, recognized the Philippines’ growing leadership in this space.
Scam Watch Pilipinas has already been ranked among the Top 2 Best Scam-Fighting Awareness Campaigns in the World at the 2025 Scam Fighter of the Year Awards by GASA. The recognition underscored the Philippines’ successful demonstration that community-powered solutions can produce global impact.
