Globe Telecom Inc. has blocked over 138 million spam and scam messages from January to June 15 this year as part of efforts to curb malicious and fraudulent activities online.
The total figure includes app-to-person and person-to-person messages of both local and international origin, the company said.
The digital solutions platform also deactivated 12,877 mobile numbers from January to May due to spamming out of customer reports via Globe’s stop spam web portal.
Anton Bonifacio, Globe chief information security officer, said in a statement the company has seen a lot of cyber attacks over the past 10 years but the pandemic has been a force multiplier.
Bonifacio said the company has intensified even more its efforts to block spam messages through a stringent filtering system and that the public has been vigilant, making use of its reporting portal to flag these unwanted messages,” he added.
The situation is not unique to the Philippines as cybercriminals are a global threat. To combat these, Globe said it invests in tools to proactively detect suspicious content on the internet.
Reporting tools and processes were also enabled for employees, customers and partners to immediately capture customer concerns about fraud and scams. – Myla Iglesias
