PLDT Enterprise, a corporate business arm of PLDT Inc., has collaborated with US-based business process outsourcing (BPO) firm OfficePartners360 (OP360) to provide cutting-edge connectivity solutions.
Under the partnership, PLDT Enterprise provides the company with iGate solution, a high-performance internet service designed for the fast-paced information technology (IT)-BPO sector.
iGate provides fast and reliable internet connections. Through its dedicated bandwidth, businesses can run intensive applications seamlessly, host rich media content and ensure the smooth flow of communications.
“We are proud to collaborate with OP360 to deliver transformative connectivity solutions that drive growth and enhance competitiveness. Together, we are taking the IT-BPO industry to new heights,” said Mitch Locsin, PLDT and Smart Communications Inc. head of enterprise business and international business groups.
Additionally, PLDT Enterprise’s Metro Ethernet Solutions (Metro E-Wan) offers secure and reliable connectivity that goes beyond traditional Wi-Fi services.
Leveraging a highly redundant fiber optic network, Metro E-Wan eliminates the limitations and uncertainties of leased line services, allowing businesses to enjoy the simplicity, transparency and scalability of Ethernet technology. Reliable connectivity, coupled with robust security measures, ensures that sensitive information remains protected.
OP360 also uses Smart Bizload to support its work-from-home employees. This platform streamlines and optimizes communication processes by automating the distribution of prepaid load. It allows businesses to allocate and distribute prepaid load to their workforce.
Smart Bizload’s secure nature safeguards sensitive information. The user-friendly and intuitive interface allows for efficient management and monitoring of load distribution, ensuring transparency and control over communication expenses.
PLDT Enterprise said its partnership with OP360 extends beyond connectivity solutions and reflects a shared vision of growth for the IT-BPO industry in the Philippines to strengthen the country’s global ranking in the outsourcing sector.
OP360 is opening a new site in Cebu and another site in Cagayan De Oro scheduled this year, further expanding its reach in the IT-BPO industry. These new sites will benefit from iGate and Metro Ethernet circuits, enabling seamless connectivity and supporting their growing operations.