AFTER a month, the private operator of Ninoy Aquino International Airport (NAIA) has improved the internet services at the airport through its partnership with PLDT Inc. and Converge ICT Solutions Inc.
Reliable high-speed internet services are among the immediate improvements committed by New NAIA Infra Corp. (NNIC) for its first three to 12 months of operation at NAIA.
NNIC has partnered with both PLDT and Converge as Wi-Fi providers to ensure a reliable internet connection.
Passengers can enjoy up to three hours of free access, eliminating the previous two-hour limit. An average of 1,000 users per hour connect to the “NewNAIA” free Wi-Fi network across all terminals, NNIC said.
With this, the average internet speeds at NAIA terminals have significantly increased to 50-60 megabits per second (Mbps), with peak speeds reaching 115 Mbps.
NNIC said these improvements are part of its ongoing efforts to enhance the passenger experience at NAIA.
“We are committed to providing a high level of service that meets the expectations of today’s travelers,” NNIC added. “In time, we hope to deliver on this promise across all aspects of NAIA operations.”
Last September 14, NNIC took over the operation of NAIA with several initiatives that include building new toilets and refurbishing existing comfort rooms, adding more seating capacity in the terminals, installing additional A/C units, and upgrading the retail and F&B experience.
In addition, NNIC will undertake the repair of existing walkalators, escalators and elevators; upgrade X-ray machines to standard 3; and road expansion and improvements for better accessibility.