Independent mobile analytics firm Opensignal has seen a significant improvement in mobile internet speed in the country, while noting Smart Communications Inc. beat the competition across all metrics in the first quarter this year.
In its latest Philippine mobile network experience report, Opensignal said both Smart and Globe Telecom Inc. recorded significant improvements in their scores across the majority of the measures on mobile experience.
However, Smart won in all seven categories: fourth generation (4G) coverage experience, 4G availability, download speed, upload speed, game, video and voice app experience.
“Smart has achieved a rare and remarkable achievement — it wins all seven of our awards for the national mobile experience. In previous reports it has come close to this mark, but this is the first time that it has done so,” said Sam Fenwick, Opensignal senior analyst, in the report.
According to the report, Filipino users have noted better average download speeds when using both Globe and Smart’s networks in the first quarter.
“Our Smart users saw by far the largest increase — both in absolute and percentage terms.
Smart’s download speed experience score rose from the 11.4 Mbps (megabits per second) seen in our previous report to 14.8 Mbps, a rise of 3.4 Mbps (29.5 percent). Globe’s score rose by 1.2 Mbps (16.4 percent) — from 7.4 Mbps to 8.6 Mbps,” Opensignal said.
It added both operators also made solid gains on 4G coverage experience with Globe and Smart’s scores rising by 0.3 and 0.5 points, respectively, to reach 6.9 and 7.2 points out of 10.
Smart also sustained its lead in video experience.
“Smart’s score of 60.9 points out of 100 for Video Experience was higher than Globe’s score of 53.1. As a result, Smart’s winning streak since we introduced this award to the Philippines in March 2019 remains unbroken,” Opensignal said.
Likewise, Opensignal said Smart has taken back the voice app experience award, driven by an “impressive” 11.9 points or a 19.4 percent increase in Smart’s score to 73.4 points.
