DUs should incentivize online transactions

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Senate committee on energy chairman Sherwin Gatchalian called on the Manila Electric Co. (Meralco) to incentivize customers moving into online transactions.

Gatchalian made this call as the company resumed the collection of the P47 convenience fee from consumers paying their bills online after Metro Manila and other cities started reopening payment and business centers.

“The P47 convenience fee is a disincentive for consumers moving online. Why will Meralco resume collecting P47 from every household when many of our ordinary citizens have just returned to work trying to recover financial losses?” he said

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Gatchalian urged the Energy Regulatory Commission and the Bangko Sentral ng Pilipinas to look into the fees being charged by third-party service providers as Meralco earlier noted that the fee does not go to its coffers as the collection goes to its service provider.

He said online payments and transactions will encourage the public to refrain from unnecessary travels as the threat of COVID-19 remains.

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