Airlines affected by the global cyber outages last Friday have fully restored their information technology systems and aim to resume normal operations as soon as possible.
Telco providers, meanwhile, said their operations were not affected by the global outage last July 19 linked to Microsoft’s Windows believed to be caused by an issue with its cybersecurity software CrowdStrike.
Some banks whose services were briefly interrupted, issued individual advisories assuring resumption of operations.
The outage affected critical services including flights, banking, and company operations.
The tally of flight delays and cancellations was not available at press time.
As of 7:30 a.m. yesterday, Cebu Pacific’s technology provider Navitaire has restored all its services and underlying servers to full capacity.
“All systems are now operational, and we plan to operate our normal flight schedules.” Cebu Pacific said in its 8th advisory.
The airline advised passengers with confirmed bookings to continue monitoring the status of their flights through their website.
AirAsia said as of 2 p.m. on July 20, all its systems were back online.
“We ask for patience among our guests, as we recover from multiple delays and cancellations as a result of the global IT outage yesterday (July 19), which is beyond our control.”
The AirAsia team continues to work to minimize disruptions and ensure its passengers are well informed on the timely updates on their flights.
Meanwhile, the Department of Information and Communication Technology (DICT) and mobile telco providers PLDT Inc., Globe Telecom, and Dito Telecommunity Corp said they were not affected by outage.
Globe in an advisory on Saturday said its core services, which includes call, text and data connectivity, were unaffected.
“The issue was isolated to a few Windows-based workstations that our employees use for work for the most part, and some servers that do not materially affect our core services,” said Anton Bonifacio, Globe chief information security officer.
The DICT assured the public the department does not use the same cybersecurity service provider and that no DICT systems or assets have been affected.
“We are in continuous communication with relevant stakeholders to obtain detailed information and assess the full impact of this incident,” said
Renato Paraiso, DICT spokesperson, and assistant secretary for legal affairs said in a statement over the weekend.
The DICT said its Cybersecurity Bureau and the National Computer Emergency Response Team is vigilantly monitoring the ongoing software outage.
BDO Unibank, Metrobank, RCBC, and the Bank of the Philippine Islands issued separate advisories over the weekend saying their online banking systems were up anew.
The Bangko Sentral ng Pilipinas (BSP) meanwhile in an advisory on Saturday said some BSP-supervised financial institutions (BSFIs) have experienced disruptions but were addressing the issue, while some already restored affected systems.
The BSP has required affected BSFIs to provide updates and activate their resilience and continuity plans as needed.
The BSP assured the financial system remains resilient, with alternative channels and digital platforms available for individuals and businesses.