In the ‘next normal’, Swissí´tel Clark ensures guests that its hotel is safe and will be a place where they can enjoy and have quality time with loved ones.
The soon-to-open five-star hotel in Clark, Pampanga has the most number of suites in North Metro Manila. It is five minutes away from the airport, has 10 dining outlet options, is inside the Hann Casino Resort complex that makes it a destination within a destination, has the first and only Swiss spa in the Philippines, and has the only heated swimming pool in the region.
“The hotel is only a year old and we are successful in opening the first Swissí´tel in the Philippines,” said Tarek Aouini, Swissí´tel Clark general manager. “We are still in our soft-opening phase and more exciting things will be revealed when we open our suites and executive lounge within the year.”
Swissí´tel Clark was able to directly employ 2,500 Filipinos at the height of the pandemic.
To be the industry leader is very promising and challenging, Aouini said. “However, the goal is to have loyal and satisfied guests. We achieve this by continuously offering innovative, trendy, and affordable products and services.”
According to Aouini, the future is bright with Hann Casino Resort because of the hotel’s expansions. “We invest not just in technology as well as innovative products and services, but most especially in our people, our human capital,” he said.
Swissí´tel’s expansions are in place. “We are expanding our hotel portfolio with Hann Luxe and Hann Reserve at the New Clark City, bringing more international brands to the Philippines,” he mentioned.
Building a well-experienced team equipped with technical capabilities, and molding future leaders that would be part of their success will anchor Swissí´tel to the future of Hann Resort, he shared.
All of the expansions, successes, and milestones were the vision of their chairman, Daesik Hann, who sees business opportunities in Clark and in the Philippines. “He sees so much potential in our tourism industry. We only started with one brand, Widus Hotel and Casino; now we already have three hotel brands in our portfolio and more to come with our expansions in place.”
As early as now, Swissí´tel has already collaborated with schools, colleges, and training centers that would supply the talents that it needs and ensure the availability of resources once its expansions are ready to operate.
The luxury hotel communicates with its stakeholders most especially to its team members to get the support and make things successful as planned.
Also, it caters to all kinds of markets while innovating according to the fast, ever-changing demands of travelers whom we call ‘new haven seekers’, he noted.
