January 23, 2018, 11:58 pm
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Human machine partnerships future wave, says Dell

AS the years go by, emerging technologies are imminently shaping the future, subsequently affecting the overall human experience in all aspects of life and civilisation. This was evident in a human machine partnerships research led by Dell Technologies and Institute for the Future (IFTF) that saw the impacts and implications of technologies on society and on the workplace.

 The research forecasted that the economic ecosystem entering the next era of human machine partnership, and that between now and 2030 humans and machines will work in closer concert with each other, transforming the lives of everyone.

 Humans have worked with machines for centuries, but this entirely new phase is characterized by even greater efficiency, unity and possibility than ever before. Emerging technologies, such as Artificial Intelligence (AI), Augmented Reality (AR), Virtual Reality (VR), and advances in Internet of Things (IoT) and cloud computing - made possible through exponential developments in software, analytics, and processing power - are augmenting and accelerating this direction. Given this dizzying pace of progress, Dell Technologies shares a look at what’s coming down the pike next.
 
AI WILL DO THE ‘THINKING TASKS’ AT SPEED. Over the next few years, AI will change the way how time is spent for acting on data. Businesses will harness AI to do data-driven “thinking tasks” for them, significantly reducing the time they spend scoping, debating, scenario planning and testing every new innovation. The APJ region, emerging as the leader in innovation in artificial intelligence, will start to see real examples of these benefits becoming a business reality.

 Some theorists claim AI will replace jobs, but it may also create new ones, unleashing new opportunities for humans. There will be a new type of IT professional focused on AI training and fine-tuning. APJ will become the home of these skills, with AI dominating the skillsets of future talent. AI’s thinking tasks will be prominent in healthcare, agriculture and financial services. The challenge will be for organizations to prove the business value of AI technologies and make sure they have the right infrastructure and talent in place.

 EMBEDDING THE IQ OF THINGS. Starting in 2018, great strides will be taken in embedding near-instant intelligence in IoT-enhanced cities, organizations, homes, and vehicles. Humans will evolve into ‘digital conductors’ of the technology and environments surrounding us.

Technology will function as an extension of ourselves. Every object will become smart and enable us to live smarter lives.

 APJ is ground zero for IoT innovation and implementation. Investments are increasing and factors like government initiatives and 5G advancement are driving forces – markets like Japan, South Korea, Singapore and ANZ stand out for their readiness because of these factors.

However, barriers to IoT success are consistent globally: collaboration will be needed to overcome barriers like inconsistent standards, and a fragmented technology landscape, and the need to ready infrastructure.

 WE’LL DON AR HEADSETS. It also won’t be long until the lines between ‘real’ reality and augmented reality begin to blur. AR at work will bring together people and humans, allowing people to interact with data in ways they never have before. APJ will be the test bed for these applications, as it starts its journey to dominating AR innovation and application. 

 VR will undoubtedly transform the entertainment and gaming space in the near term, thanks to the immersive experiences it affords, but smart bets are on AR becoming the de facto way of maximizing human efficiency and leveraging the ‘tribal knowledge’ of an evolving workforce.

 A DEEPER RELATIONSHIP WITH CUSTOMERS. Dell Technologies’ Digital Transformation Index shows that 52 percent of businesses in the Asia Pacific and Japan (APJ) region think they may become obsolete within 3-5 years and 83 percent feel threatened by digital start-ups.

It’s never been more important to put the customer experience first.

 Over the next year, with predictive analytics, machine learning (ML) and AI at the forefront, companies will better understand and serve customers at, if not before the point of need. APJ consumers are already demanding: digitally-savvy and embracing mobile-driven interactions, they are also adopting technology driven interactions like alternative payment methods. In fact, much of the innovation in payments on a global scale is being driven by industry leaders in this region, and consumer demand for this will increase exponentially. 2018 will see brands being pushed to meet those consumer expectations.

BIAS CHECK WILL BECOME THE NEXT SPELL CHECK. Over the next decade, emerging technologies such as VR, AI, will help people find and act on information without interference from emotions or external prejudice, while empowering them to exercise human judgment where appropriate.
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